Privacy Policy

Privacy matters to us. This Privacy Policy explains how Polyvibe ("we," "us," or "our") collects, uses, shares, and protects personal details when you use the Polyvibe application and website (collectively, the "Service").

Information We Collect

We may collect the following types of data:

  • Account Details: When an account is created, we collect the associated name, email address, and profile details.
  • Photos and Images: If you use our AI try-on feature, we process the photos you upload to generate your virtual avatar. These images are used solely to provide the try-on experience.
  • Usage Data: We automatically collect details about how users interact with the Service, including pages viewed, features used, and device records.
  • Cookies and Tracking: We use cookies and similar technologies to improve the browsing experience and analyze usage patterns.

How We Use Your Information

We use the records we collect to:

  • Provide, maintain, and improve the Service.
  • Power AI features such as virtual try-on and personalized outfit recommendations.
  • Communicate with you about updates, promotions, and support.
  • Analyze usage trends to enhance the user experience.
  • Detect and prevent fraud, abuse, or security incidents.

Data Sharing

We do not sell personal records. We may share collected details in the following circumstances:

  • Service Providers: We work with trusted third-party providers who help us operate the Service (e.g., cloud hosting, analytics). They are bound by confidentiality obligations.
  • Legal Requirements: We may disclose records if required by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale, collected details may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect personal records, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of that data.
  • Opt out of marketing communications at any time.
  • Request a copy of stored records in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at the address below.

Contact

If you have questions or concerns about this Privacy Policy, please visit our contact page.