Contact Us

We would love to hear from you. Whether you have a question about the app, need help with your account, or want to explore a partnership, the Polyvibe team is here to help.

General Inquiries

For general questions, feedback, or support, reach out to us through our social channels below.

Press & Partnerships

For press inquiries, brand partnerships, or collaboration opportunities, please reach out to us through our social channels and we will get back to you as soon as possible.

Follow Us

Stay up to date with the latest from Polyvibe by following us on TikTok, Instagram, and X.

Response Times

The Polyvibe team aims to respond to all inquiries within two business days. Press and partnership requests are typically reviewed within 48 hours, while general support questions may be addressed sooner through our in-app help center. For the fastest assistance with account-related issues, please include relevant details such as the email address associated with the account and a brief description of the issue. During product launches or major updates, response times may be slightly longer than usual — we appreciate patience and will get to every message.

Frequently Asked Contact Questions

Can I request a feature? Absolutely. Polyvibe is built with the community in mind, and feature suggestions are always welcome. Share ideas through any of the social channels listed above, and the product team reviews every submission.

How do I report a bug? If something is not working as expected, reach out through the in-app feedback option or send a message on social media. Screenshots and a description of the steps that led to the issue help the engineering team investigate quickly.

Are brand collaborations open? Yes. Polyvibe partners with fashion brands, content creators, and media outlets. Whether the goal is a sponsored look, an affiliate integration, or a co-branded campaign, the partnerships team is happy to explore opportunities. Please reach out through the social channels above to start a conversation.

Community & Social

Beyond direct support, the best way to connect with the Polyvibe community is through the app itself. Join conversations, share outfit inspiration, and discover what other users are creating. The social channels also feature style tips, behind-the-scenes updates, and early announcements about upcoming features.